Power home solar complaints

Does powerhome solar have a customer satisfaction policy?

That has not happened. When reached for comment, a Powerhome Solar spokesperson responded with a statement saying, “Powerhome Solar is committed to customer satisfaction and is always looking for ways to better serve our customers and their needs.

Does powerhome solar have bad customer service?

The full story is available here, exclusively for Business Insider subscribers. Powerhome Solar, which is among the nation's fastest-growing energy firms, is facing complaints from customers about performing sloppy installations and providing poor customer service that's left some of them stuck with expensive panels that they say don't work.

Did powerhome solar mislead customers?

News 5 investigates a company called PowerHome Solar. CLEVELAND — Solar energy customers claim they were misled, and they paid for a service that never lived up to the sales pitch. So, News 5 Investigators dug deep into a company called PowerHome Solar that’s seen hundreds of complaints from irate customers across the country.

Is powerhome solar a botched installation?

Melissa Key/Charlotte Business Journal Powerhome Solar, among the nation's fastest-growing energy companies, is facing complaints of botched installations and unresponsive customer service. The claims, made by 11 customers who spoke with Business Insider, follow our previous investigation into Powerhome's sales practices.

How many customers does powerhome solar have?

Powerhome did not respond to them. "POWERHOME SOLAR has more than 30,000 satisfied customers and 1,600 employees in 10 states and continues to grow," a company representative said in a statement. The full story is available here exclusively for Business Insider subscribers.

Does powerhome sell solar panels?

Headquartered in Mooresville, North Carolina, Powerhome sells solar panels, roofs, and other energy-efficiency products. Its solar installations have roughly doubled every year since 2015, according to the research firm Wood Mackenzie, and it was one of just two energy firms on Inc.'s list of fastest-growing private companies last year.